Shipping policy

Shipping Policy

Processing Time

Orders are typically processed and dispatched within 1–3 business days after payment confirmation, excluding weekends and public holidays.

During busy periods, seasonal campaigns, or promotional events, processing times may be slightly extended. We appreciate your patience and understanding during these periods.

Shipping Method

Majmua offers standard shipping across eligible locations. Estimated delivery time is usually 4–7 business days after dispatch.

Please note that delivery times may vary depending on the courier’s schedule, customer location, weather conditions, public holidays, or other factors beyond our control.

We strive to provide reliable and efficient shipping so your order reaches you in a timely manner.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) as a payment option for your convenience.

With COD, you can pay for your order in cash at the time of delivery. Please keep the exact amount ready to help complete the delivery process smoothly.

Please note that COD may not be available in all areas. If COD is not available for your location, alternative payment options will be shown during checkout.

Shipping Rates

Shipping charges may vary depending on your order value, package weight, delivery location, and available courier service.

Any applicable shipping fee will be displayed at checkout before you confirm your order.

Order Tracking

Once your order has been shipped, you may receive a confirmation message or email containing your tracking details, if available.

Please allow up to 24 hours for tracking information to update in the courier’s system after dispatch.

Delivery Issues

If you experience any issue with your delivery, such as a delay, failed delivery attempt, or missing package, please contact our customer support team at  info@majmua.shop.

We will coordinate with the courier service to help resolve the issue and ensure your order reaches you as soon as possible.

Incomplete or Incorrect Addresses

Customers are responsible for providing accurate and complete shipping information at the time of checkout.

Majmua will not be responsible for delays, failed deliveries, or lost packages caused by incorrect, incomplete, or unreachable shipping details provided by the customer.

Please review your shipping address, phone number, and delivery details carefully before placing your order.

Returns and Refunds

For information regarding returns, exchanges, and refunds, please refer to our Refund Policy.

Questions or Concerns

If you have any questions or concerns about our shipping policy or your order, please feel free to contact us. Our customer support team will be happy to assist you.

Contact Information

Majmua
info@majmua.shop